Privacy Policy

Privacy Policy

Effective Date: April 26, 2026

Supporting Access and Assistance Program ("SAAP," "we," "us," or "our") operates the website www.saapmaine.org. We are committed to protecting the privacy of our program participants, customers, and donors. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We only collect the information that is strictly necessary to provide our services and fulfill your requests.

Program Inquiries: When you apply for assistance, we collect your name, contact information, residency status, and insurance details to verify eligibility.

Merchandise Purchases: When you buy products from our shop, we collect your name, billing address, shipping address, and payment information.

Donations: When you donate to SAAP, we collect your name, mailing address (for tax receipt purposes), and email address.

Automated Information: We may collect basic technical data (IP address, browser type) to ensure our site stays secure and functional.

2. Payment Security

We do not store your financial information. All payments for merchandise and donations are processed through secure, third-party providers. These platforms use industry-standard encryption to keep your credit card or bank details safe.

3. How We Use Your Information

We do not sell your personal data. We use your information only for:

Verifying eligibility for mental health funding.

Fulfilling and shipping your merchandise orders.

Processing donations and issuing tax-deductible receipts.

Communicating with you regarding your application, purchase, or support.

4. Data Sharing and Third Parties

We only share your information with trusted third parties who help us operate:

Service Providers: Payment processors and shipping carriers.

Legal Necessity: If required by law, we may disclose information to comply with state or federal regulations.

Nonprofit Integrity: Program application data is reviewed only by authorized SAAP board members or staff. We do not share donor lists with outside marketing firms.

5. Your Rights (Maine Residents)

In accordance with Maine law, you have the right to access, correct, or request the deletion of your personal data. We will respond to any such requests within 45 days.

6. Contact Us

If you have questions about this policy or want to exercise your data rights, please contact us at:

Supporting Access and Assistance Program
austinriggs@saapmaine.org
P.O. Box 95
West Farmington, ME, 04992